Outcomes of a Contemporary Credentialing and Privileging Program in a Dental School

David Heinlein, Staff Counsel, Cincinnati Insurance

The current credentialing and privileging climate has evolved due to a risk reduction/management awareness of increased institutional legal liability. This recognition affects dental colleges and has caused the implementation of credentialing and privileging processes. Contemporary best practices for methods, processes, and structure are reported here. Data reported from the process show how and what clinicians’ red flags were discovered during the process. Conclusions include: Credentialing and privileging is a significant process to introduce in terms of institutional resources and commitment. This process includes increased clinician and administrative burden that needs to have a governor. Attention to experiences of other institutions can reduce, but not eliminate challenges from the clinician and some administrators. A primary data-based verification process administered by a credentialing specialist can make the process valid and workable. Key Words: Credentialing, Privileging, Risk Management, Quality Assurance, Dental Credentialing, Patient Safety

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USA Privilege Insurance December 2023 Vol.16, No. 65, Autumn 2023

David Heinlein

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David Heinlein is an Officer and Associate Counsel with the Cincinnati Insurance Companies. He has been with Cincinnati for over 16 years and focuses a great deal of time in the defense of medical, dental and nursing malpractice claims. He is a frequent lecturer regarding risk prevention and management within the healthcare fields. He is on the Board of Directors for the Midwest Implant Institute and is an adjunct professor at Capital University Law School. He was one of the key members of the task force established to analyze the consenting process and recreation of the consenting forms for the university and was one of the authors of the proposed paper.

Cincinnati Insurance

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Cincinnati Financial Corporation offers property casualty insurance, its main business, through three standard-market companies: The Cincinnati Insurance Company; The Cincinnati Indemnity Company; and, The Cincinnati Casualty Company. The Cincinnati Specialty Underwriters Insurance Company provides excess and surplus lines and The Cincinnati Life Insurance Company markets life and disability insurance product. (for additional information, see www.cinfin.com).

USA Privilege Insurance December 2023 Vol.16, No. 65, Autumn 2023