Maintaining Momentum and Managing Risk: Ensuring Business Continuity with your Dispute Resolution Toolbox

Vera HE, Deputy Director, Arbitration and ADR, North Asia, ICC Dispute Resolution Services, Belgium

In the contemporary business world, disputes are a common and sometimes inevitable reality, ranging from minor distractions to major obstacles. Each dispute has the potential to disrupt the smooth operation of a business. Drawing on the International Chamber of Commerce’s century of expertise in resolving business disputes, this article offers a detailed exploration of various alternative dispute resolution tools, including arbitration, mediation, and dispute boards. Each of these tools is designed to keep business moving when conflicts arise. This article highlights the versatility of these tools in handling different types and sizes of business disputes and emphasizes the vital role of dispute resolution tools in promoting and maintaining business momentum. Aimed at in-house counsel and business leaders, this article guides the reader in evaluating these tools, providing insight into determining the right dispute resolution mechanism to fit their company’s specific needs and future vision. The goal of this article is to help these decision-makers more effectively manage both short-term risks and long-term strategic business objectives.

Vera He is the Deputy Director of Arbitration and ADR for North Asia at ICC Dispute Resolution Services. The North Asia office is responsible for business development of ICC dispute resolution services in the North Asia region. Prior to joining the ICC, she developed her experiences in law firms and international organizations. She read law at Shanghai University of Political Science and Law. She is admitted to the Chinese Bar and speaks Chinese and English.

The International Chamber of Commerce (ICC) is the institutional representative of more than 45 million companies in over 170 countries. ICC’s core mission is to make business work for everyone, every day, everywhere. Through a unique mix of advocacy, solutions and standard setting, it promotes international trade, responsible business conduct and a global approach to regulation, in addition to providing market-leading dispute resolution services. Its members include many of the world’s leading companies, SMEs, business associations and local chambers of commerce.