Maintaining Momentum and Managing Risk: Ensuring Business Continuity with your Dispute Resolution Toolbox

Tejus Chauhan, Director, Arbitration and ADR, South Asia and Pacific,, ICC Dispute Resolution Services, Belgium

In the contemporary business world, disputes are a common and sometimes inevitable reality, ranging from minor distractions to major obstacles. Each dispute has the potential to disrupt the smooth operation of a business. Drawing on the International Chamber of Commerce’s century of expertise in resolving business disputes, this article offers a detailed exploration of various alternative dispute resolution tools, including arbitration, mediation, and dispute boards. Each of these tools is designed to keep business moving when conflicts arise. This article highlights the versatility of these tools in handling different types and sizes of business disputes and emphasizes the vital role of dispute resolution tools in promoting and maintaining business momentum. Aimed at in-house counsel and business leaders, this article guides the reader in evaluating these tools, providing insight into determining the right dispute resolution mechanism to fit their company’s specific needs and future vision. The goal of this article is to help these decision-makers more effectively manage both short-term risks and long-term strategic business objectives.

Tejus Chauhan is the Director of Arbitration and ADR for South Asia and Pacific at ICC Dispute Resolution Services. As such, Tejus is responsible for structuring and implementing ICC’s strategy, overseeing operations and promotion of ICC Dispute Resolution Services in over 20 countries covering South, Southeast Asia and Pacific. Tejus is also an avid promoter of opportunities for young practitioners and leads ICC’s Young Arbitration and ADR Forum (YAAF) for South Asia. Working alongside the case management team in Singapore and overseeing a team of deputy directors in the region, Tejus focuses on assisting companies, counsels, and investors in the region understand how they can resolve commercial disputes by raising their awareness about ICC dispute resolution services and advising on ICC arbitration proceeding protocol. Tejus earned his law degree in India. Upon graduation, Tejus started as an associate with a law firm. Prior to joining ICC in Singapore as Director, Tejus also worked with the ICC in India and with the forensic and dispute advisory services at a Big Four audit firm.

The International Chamber of Commerce (ICC) is the institutional representative of more than 45 million companies in over 170 countries. ICC’s core mission is to make business work for everyone, every day, everywhere. Through a unique mix of advocacy, solutions and standard setting, it promotes international trade, responsible business conduct and a global approach to regulation, in addition to providing market-leading dispute resolution services. Its members include many of the world’s leading companies, SMEs, business associations and local chambers of commerce.