Leaning in and the Rules of Attraction – One Legal Team’s Experience of Engaging Internal Clients in a Fast Growth Tech Business

Stephanie Woods, Senior Legal Counsel , TotallyMoney
Sharon Evans, General Counsel, TotallyMoney

How should a small legal team in a fast growth fintech business engage with internal clients? How do we make sure that we are doing the right work at the right time and that we are actively managing legal risk? Our answers to these questions have evolved over time and will no doubt continue to evolve in the future. Our current approach is to reject off-the-shelf, top-down legal processes and legal tech in favour of human contact and ‘leaning in’ to existing business processes. We see our brief as being to attract internal clients, to draw them in and keep them close. To do this, we aim to mould the legal team to the business, rather than vice versa.