Human and the Loop: What are we Assuming About the Human?

June 2026

Abstract

Most lawyers who regularly use generative AI have probably had the following experience. They ask an AI system to review a contract, summarise a regulatory development or produce a first draft of legal analysis. The output appears comprehensive and well structured. They review it carefully, perhaps disagree with parts of it, add further observations and move on. It feels as though they have exercised professional judgement over the AI’s work.

Author

Audrey Ng

Head of Legal, South East Asia, State Street, Singapore

Audrey NG joined State Street in 2015 and is Head of Legal for Institutional Services, South East Asia, and Deputy Branch Manager of State Street Singapore. She advises on custody, middle- and back-office, trustee services, corporate governance, fiduciary governance and regulatory change, and leads the Alternatives portfolio for APAC Legal. Audrey has 18 years’ financial services experience. Prior to joining State Street, she was lead APAC lawyer for securities services at Northern Trust. She previously spent a decade in corporate and commercial private practice across Malaysia, Singapore and Indonesia, and was a law firm partner. She holds an LLB (Hons) from King’s College London, is a Barrister-at-Law, is admitted in Malaysia and Singapore, holds an MBA with Distinction from Warwick Business School, and is a DBA candidate at Singapore Management University. Her earlier paper on relationship and service quality in legal departments was published in the International In-house Counsel Journal in 2022.

Company

State Street

State Street Corporation (NYSE: STT) is one of the world’s leading providers of financial services to institutional investors, including investment servicing, investment management and investment research and trading. With $54.5 trillion in assets under custody and/or administration and $5.6 trillion* in assets under management as of March 31, 2026, State Street operates globally in more than 100 geographic markets and employs approximately 51,000 worldwide. For more information, visit State Street’s website at www.statestreet.com. * Assets under management as of March 31, 2026 includes approximately $184 billion of assets with respect to SPDR® products for which State Street Global Advisors Funds Distributors, LLC (SSGA FD) acts solely as the marketing agent. SSGA FD and State Street Global Advisors are affiliated.

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Human and the Loop: What are we Assuming About the Human?

Abstract

Author

Company

State Street

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