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Utilizing a Legal Technology Platform for Strategic Legal Department Management

January 2012
ManagementIT

Abstract

The enduring economic strife of the past few years has caused an unprecedented shift in the global legal industry and the technology supporting the industry. Legal service delivery models have been revamped more in the past three years than in the past three decades. The need to consolidate and integrate the abundance of disparate systems has never been greater and cost is a significant driver of this change. In today’s global economy in-house counsel are being challenged to demonstrate the business value of legal services, which involves reducing costs, improving efficiencies, and still remaining competitive. Future success for many lawyers, and the departments they represent, largely depends on their ability to confront today’s challenges and implement new processes that increase efficiency and reduce the impact to the bottom line. These industry changes aren’t temporary trends; rather, they represent a new reality for in-house counsel. Conquering these new and formidable challenges will require progressive strategies and solutions, and savvy in-house counsel recognize that this is most easily achieved by leveraging technology. However, the widespread use of multiple disparate technology systems has caused a lack of visibility across the legal function, and there simply isn’t a practical way to assess risk, measure exposure, collaborate with outside counsel, or even determine where the majority of a department’s budget is being spent and if it is producing results. The crowded landscape stifles strategic legal department management and over time it will hinder success.

Author

Mark Poag
General Counsel, DataCert, Inc., USA

Mark Poag, Datacert's General Counsel and Senior Vice President of Marketing, joined the company in 2001 following its acquisition of DigiContract, which he co-founded in 1999 and at which he served as president and CEO. In this capacity, he was entrusted with high-level responsibilities, including raising equity funding, recruiting employees, and directing business development efforts. Prior to joining DigiContract, Poag practiced corporate law at Bracewell & Patterson, LLP. Poag now leverages his legal and business expertise to provide Datacert strategic guidance about the legal technology industry. Poag is an active member of many esteemed professional organizations, including the Association of Corporate Counsel, American Bar Association, and the State Bar of Texas. He has been selected by his peers as a Texas Rising Star and, in 2006, the Association of Corporate Counsel and the Houston Business Journal recognized his achievements in the field of corporate law by honoring him as Outstanding Solo Corporate Counsel. At Datacert, Poag evaluates and executes strategic alliances and M&A opportunities. In addition, Poag delivers thought leadership for Datacert in the areas of legal spend, intellectual property, and matter management and oversees the product strategy. Poag's responsibilities also include oversight of transactional work, litigation, and regulatory activity for Datacert and its subsidiaries. Specifically, Poag establishes and maintains intellectual property protection policies and procedures, is responsible for all contracts with customers, vendors, partners and employees, structures company policy regarding pertinent legal issues (e.g. privacy, intellectual property, etc.) and the maintenance of all corporate records. Poag earned a bachelor's degree from Princeton University and graduated cum laude from Tulane University School of Law with a juris doctorate. He graduated magna cum laude from the A.B. Freeman School of Business at Tulane University where he received his MBA.

Company

DataCert, Inc.

DataCert offers best-of-breed legal spend, IP, and matter management solutions. Our customer base includes over 140 of the world's largest and most complex legal departments and a global network of more than 10,200 law firms, agents, and vendors in over 150 countries. Our partnerships with these customers have provided DataCert with unmatched depth of experience and skill at helping corporate legal departments optimize their legal operations on a global scale. DataCert’s management team has been involved in the formation and ongoing operations of the Legal Electronic Data Exchange Standard (LEDES) Oversight Committee, as well as the committee heading up the effort to create the IP-specific UTBMS code set. We are committed to helping corporate legal departments and their law firms leverage technology in a way that improves their effectiveness and is beneficial to health of the companies in which they serve.

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