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Consumer Privacy and Transparency in the Digital Age: An argument for the continuation of Self-Regulation by the U.S. Marketing Industry

February 2014
Data ProtectionIT

Abstract

Never has privacy been more debated than in today’s digital age. The advent of the internet and proliferation of devices such as smartphones have enabled the instantaneous sharing, compiling and use of data for a multitude of purposes. As consumers’ shopping habits increasingly shift to the online space to buy goods, businesses are also shifting to new technologies to better understand and track consumers’ wants and needs. At this crucial time, we must adapt our privacy safeguards and policies to the new technologies and reality of our times. But the question is “how?”

Authors

Jeanette Fitzgerald
General Counsel & Chief Privacy Officer, Epsilon, USA

Jeanette Fitzgerald is General Counsel and Chief Privacy Officer for Epsilon, a global data-driven marketing firm recognized by Ad Age as the #1 U.S. agency from all disciplines and the #1 global direct marketing network. As Chief Privacy Officer, Jeanette leads Epsilon’s government affairs, legislative and regulatory initiatives related to data protection and privacy. With her extensive knowledge of data privacy issues, she has spoken before domestic and international industry associations about the implications of data privacy for businesses and consumers, and has provided testimony before U.S. Congressional committees. In addition, Jeanette leads and manages all legal strategy for Epsilon, including counsel related to mergers and acquisitions activity for the company. Prior to joining Epsilon, Jeanette served as Vice President and Assistant General Counsel for five years at Alliance Data, the parent company of Epsilon, and was pivotal in Alliance Data’s acquisition of Epsilon. At Alliance Data, Jeanette provided strategic counsel on issues ranging from intellectual property to M&A activity.

Companies

Epsilon

Epsilon is the global leader in creating connections between people and brands. An all-encompassing global marketing company, we harness the power of rich data, groundbreaking technologies, engaging creative and transformative ideas to get the results our clients require. Recognized by Ad Age as the #1 World CRM/Direct Marketing Network and #1 U.S. Agency from All Disciplines, Epsilon employs over 7,000 associates in 70 offices worldwide. Epsilon is an Alliance Data company. For more information, visit epsilon.com, follow us on Twitter @EpsilonMktg or call 1 800 309 0505

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