The article examines business complaints and how they escalate through bad management and failure to address customer fears. It covers the practical complaints handling techniques employed by our business and...Read more
Peter Judge
Head of Legal Services and Procurement, One North East, UK
Peter Judge is a commercial and public lawyer with a masters degree in European and International Law.
Peter was admitted as a solicitor 1996.
Peter joined One North East as Group Secretary and Head of Legal Services and Procurement in 2003.
Peter is also an ADR Group Accredited Mediator.
