International Arbitration with a Client Mindset

July 2024

Abstract

The practice of law has changed dramatically since I graduated from law school 30 years ago. The advent of new technologies, communications, and where and how we work has had a ripple effect across the field. While these changes range widely over every aspect of our work, the most impact has been on client service. The role of in-house counsel has also shifted. They have become managers of risk —with new demands. The client is king —or queen—and outside counsel needs to earn the client’s trust every day.

Author

Claudia Salomon

President, ICC International Court of Arbitration, France

Claudia Salomon is President of the International Chamber of Commerce (ICC) International Court of Arbitration, the first woman President of the ICC Court in its 100-year history. Her second three-year term started on 1 July 2024. Claudia is also an independent arbitrator, specializing in international, investor-state and complex commercial disputes. She is widely recognized as one of the leading arbitration practitioners of her generation. She is known for her sound judgment, effective case management and ability to quickly reach the crux of an issue. She was formerly Partner and Global Co-Chair of Latham & Watkins’ International Arbitration Practice, where she was engaged in some of the most complex, high value and significant disputes. She has acted as arbitrator and counsel in arbitrations around the globe, under all of the major arbitral rules, governed by common law and civil law. Claudia is a Fellow of the Chartered Institute of Arbitrators. She is a sought after speaker and writer on international arbitration and is the co-editor of Choice of Venue in International Arbitration, published by Oxford University Press. She is a member of the New York Bar and a solicitor in England and Wales. She graduated from Harvard Law School, cum laude, and Brandeis University, summa cum laude with honors. She also studied at Somerville College, Oxford University.

Company

ICC International Court of Arbitration

About the ICC International Court of Arbitration The International Chamber of Commerce’s International Court of Arbitration is the world’s leading arbitral institution. Since 1923, it has been helping to resolve disputes in international commercial and investment disputes. In 2023, they celebrated 100 years. Since their inception in 1923, they have remained at the forefront of supporting global trade and investment through dispute prevention and resolution.

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