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When Things Go Wrong
Project management skills are often undervalued in legal departments
As in-house counsel, we are often called upon to manage or participate in company or departmental projects. These projects can be complex...Read more

Michael Spivey
General Counsel, Africa & South America, Walmart International, Walmart International, South Africa
From Compliance to Commitment: The Way We Work at Walmart

Walmart was my first introduction to the retail business. Before moving from Houston, Texas, to Bentonville, Arkansas, I spent the prior twenty years working for other large corporations in different...Read more
Daniel Trujillo
Chief Ethics & Compliance Officer Walmart International, Wal-Mart Stores, Inc., USA
One Size Doesn’t Fit All: The Importance of 'Right-Sizing' Contracts with International Suppliers
Supply chain and vendor relationships are a crucial component to the success of companies with a global footprint. Those relationships hinge on the contract terms that uphold the pillars of...Read more
Jessica Buchok
Managing Attorney, Franchise World Headquarters, LLC, USA
The Cost of Inter-jurisdictional Inconsistency of Law and its Application: A Way Forward 
This paper discusses the cost to business of inconsistent laws and inconsistent application of equivalent laws between jurisdictions. It suggests that the ‘real’ cost to business, and the flow-on economic...Read more

Anne Mustow
General Counsel & Company Secretary, Bunnings Group, Australia
Artificial Intelligence: A (semi-intelligent) Overview
‘Artificial Intelligence’ or ‘AI’. A phrase/acronym that is often bandied around but do we truly understand it? Can we? What was once nothing but science fiction is already a reality...Read more

Hersh Malhotra
Senior Legal Counsel, eBay, UK
Worlwide Consumer Warranty Policy
The purpose of this paper is to provide general rules to be considered by a worldwide retail company when granting consumers warranty on its products.
The paper has been drafted on...Read more

Giorgia Armanni
General Counsel, Furla S.p.A., Italy
Managing Legal & Compliance Department in a Medium-Sized Company
Whether a company is a middle-sized company is comparable and judgmental based on its business scale and number of employees in a country and in an industry. Usually a combined...Read more
Chloe Liu
General Counsel-Region Great China, Bsh, China
The Exponential Law Department: an Oxymoron?

Imagine you could fold a piece of paper as many times as you want. Every time you fold it, you make it thicker. The question is: how many times do...Read more
Till Olbrich
VP & Associate General Counsel, Philip Morris Global Services Inc., USA
Jorge Dengo
Senior Counsel, Philip Morris International, México
Platform-Enabled Commerce: Unlocking Economic Opportunity Through Independent Internationalisation of Small Enterprises

Global trade is undergoing a fundamental transformation. It is no longer confined to container shipments of one company’s wares along predetermined trade corridors. Today, global trade also includes commerce by...Read more

Hanne Melin Olbe
Director Global Public Policy, eBay Inc., Australia
'Re-Launch' of International Fashion Brands in India: Some Legal Issues

India was an emerging market in the mid to late 1990’s and an unchartered destination for international fashion brands. Brands that hitherto could be purchased only on the occasional foreign...Read more
Suneeth Katarki
Partner, IndusLaw, India
Shefali Shyam
General Counsel, Arvind Brands and Retail Business, India